Understanding Loss & Damage Claims
Unfortunately, accidents happen and if any of your household goods are lost or damaged while in storage or during transportation it is the customer's responsibility to correctly document that such loss or damage occurred while the shipment was in the mover's care and custody. The guides contained within this section will help you understand the policies, procedures and documents which moving companies utilize to establish liability for loss and damage claims...
How to document a claim for loss or damage when you move
Overview - The Household Goods Descriptive Inventory
If any of your household goods are lost or damaged while in permanent storage, storage-in-transit, or during transportation, it is the customer's responsibility to correctly document that such loss or damage occurred while the shipment was in…
Read this entire article...Employee-Relocation, Understanding Loss & Damage Claims • 5,594 views • 0 comments
Moving & mildew - A primer & frequently asked questions FAQ
By Ronald V. Claussen - Storage Specialist, MTMC - Mr. Ronald V. Claussen, a storage specialist at MTMC (Military Traffic Management Command), wrote an article about MILDEW, that was first published in Translog Magazine. Translog is a monthly publication by the Military Traffic Management Command.…Read this entire article...Understanding Loss & Damage Claims • 2,861 views • 0 comments
Climatic change & its effect on wooden furniture
By Ken Gallacher, Specialized Repair Company - American Moving & Storage Association - While seated on the witness stand in court, a judge once asked me, "How can you tell if damage to furniture is transit related or not?" Even though the judge was satisfied with my lengthy reply, have never…Read this entire article...Understanding Loss & Damage Claims • 3,984 views • 0 comments
Understanding van line and agent movers split liability when storing your household goods
By Christopher Noblit
"SPLIT LIABILITY" - THE BAD NEWS
When a local moving company/agent visits your home to provide you with a moving estimate, and you advise the agent's representative that you are want to place your goods into storage, you need to understand (because it is most likely that you…Read this entire article...Understanding Loss & Damage Claims • 2,371 views • 0 comments
Understanding inherent vice and moving company damage claims
"Inherent vice" is a term which every mover -- and every moving customer -- should understand when considering claims for loss or damage.
The term "inherent vice" is a legal tenet referring to a hidden defect (or the very nature) of an article which of itself is the cause of (or…Read this entire article...Understanding Loss & Damage Claims • 3,395 views • 0 comments
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