Is there a specific time that I can expect the movers to arrive?

What time do the movers arrive? Is there a specific time or time-window for the movers to arrive to pack, load, or deliver my shipment?

Your mover should contact you in advance to let you know the estimated arrival time (ETA) for packing (boxes) at your origin residence and/or for loading the truck at the origin location or for unloading the truck at your new destination residence.

When you are advised of the estimated time of arrival, your mover usually provides you with a "window of time" (for example: "8:00 AM to 10:00 AM").  This "window of time" ETA is designed to account for the many circumstances which may effect the crews arrival time (for example: truck break-down, trucks which won't start, inclement weather, crew members who arrive late to work, etc.).

In addition -- and this is important for you to understand -- movers do not usually set their schedule until late in the afternoon on the day prior to your moving job. Therefore, if you are moving on a Wednesday, the mover generally only contacts you (to advise you of the ETA on Wednesday) late in the day (2:00 PM to 4:00 PM) on Tuesday.

Please note that I wrote "generally" because, in the moving business, nothing is set in stone, and exceptions and special circumstances or conditions are commonplace.

In addition, you may be interested to know why movers wait so long to make their ETA notifications. This is because exceptions and special circumstances are commonplace in the moving business, and jobs often cancel (or postpone) at the last moment. New jobs are often added to the schedule at the last minute, and each of these changes throws the current schedule plan into chaos causing the mover to re-plan the use of all of this trucks and crews.

As a result, movers generally wait as long as possible to set their schedule (often until late in the afternoon, on the day before your moving job); this is purposeful in order to wait until the last possible moment when the schedule has settled down and is finalized.

Thank you for your terrific question, and please don't hesitate to contact us if you need any additional information. Smiley

Add new comment

Restricted HTML

  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
Enter the characters shown in the image.
This question is for testing whether (or not) you are a human visitor and to prevent automated spam submissions.
Moving cost estimates and project consultations are provided free and without sales pressure or obligation: click here to complete our free web estimate form and we'll contact you in short order, or call us at (631) 775-9815 if you need to speak with us immediately!