Over the past 24 years, Avatar Relocation of NY Inc. has earned 54 Atlas Van Lines quality awards, including the coveted Atlas Van Lines World-Class Commitment Quality Focus Award.
Avatar Relocation's commitment to excellence helps ensure our customer's satisfaction, and the World-Class Commitment quality program evaluates Atlas agencies in 12 categories that most impact the quality of service. The Atlas World-Class Commitment Quality Award recognizes agents who exceed Atlas’ quality standards in customer service, customer satisfaction, estimating accuracy, safety, claims ratio, and compliance, along with other Atlas standards of excellence. Most recently, Avatar Relocation was one of 12 Atlas agents (out of more than 275 total agents) to receive this honor.
| Award Year | Atlas Van Lines Quality Award |
|---|---|
| 2019 | Atlas World-Class Commitment Quality Focus Award |
| 2019 | Atlas Specialized Transportation Group Quality Award |
| 2016 | Atlas World-Class Commitment Quality Focus Award |
| 2015 | Atlas Specialized Transportation Group Quality Award |
| 2014 | Atlas World-Class Commitment Quality Focus Award |
| 2014 | Atlas Specialized Transportation Group Quality Award |
| 2013 | Atlas World-Class Commitment Quality Focus Award |
| 2012 | Atlas World-Class Commitment Quality Focus Award |
| 2012 | Atlas Specialized Transportation Group Quality Award |
| 2011 | Atlas World-Class Commitment Quality Focus Award |
| 2010 | Atlas World-Class Commitment Quality Focus Award |
| 2009 | Atlas Specialized Transportation Group Quality Award |
| 2009 | Atlas World-Class Commitment Quality Focus Award |
| 2008 | Atlas Specialized Transportation Group Quality Award |
| The Atlas World-Class Commitment Quality Focus Program Measurements |
|---|
| 1) Did the Agent's customer satisfaction rating meet or exceed the Atlas standards? |
| 2) Has the Agent met or exceeded Atlas' corporate education requirements? |
| 3) Has the Agent's equipment met or exceeded Atlas equipment standards? |
| 4) Was all of the Agents' equipment certified as qualified according to the Atlas qualification standards? |
| 5) Did the Agent's hauling claims ratio meet or exceed the Atlas hauling claims standard? |
| 6) Has the Agent's labor met or exceeded Atlas' labor requirements? |
| 7) Has the Agent's packing claims met or exceeded the Atlas Van Lines packing claims standards? |
| 8) Has the Agent's safety record met or exceeded Atlas safety standards? |
| 9) Has the Agent completed all Atlas Van Lines technology rating requirements? |
| 10) Has the Agent met or exceeded Atlas' personnel uniform standards? |
| 11) Has the Agent's warehouse storage claims ratio met or exceeded the Atlas warehouse claims standards? |
| 12) Has the Agent met or exceeded the Atlas Van Lines weight estimating standards? |
| 13) Did the Agent's driver meet the Atlas standard for driver rating? |
| 14) Would the customers the Agent has moved use Atlas Van Lines again? |
In addition, Avatar Relocation has earned the following additional Atlas Van Lines quality over the past fifteen years...
Superior Warehouse Rating Quality Awards
This award recognizes Atlas agents who achieve a Superior Warehouse Rating in random warehouse inspections.
| Award Year | Atlas Van Lines Quality Award |
|---|---|
| 2023 | Atlas Superior Warehouse Rating Quality Award |
| 2022 | Atlas Superior Warehouse Rating Quality Award |
| 2021 | Atlas Superior Warehouse Rating Quality Award |
| 2020 | Atlas Superior Warehouse Rating Quality Award |
| 2019 | Atlas Superior Warehouse Rating Quality Award |
| 2018 | Atlas Superior Warehouse Rating Quality Award |
| 2017 | Atlas Superior Warehouse Rating Quality Award |
| 2016 | Atlas Superior Warehouse Rating Quality Award |
| 2015 | Atlas Superior Warehouse Rating Quality Award |
| 2014 | Atlas Superior Warehouse Rating Quality Award |
| 2013 | Atlas Superior Warehouse Rating Quality Award |
| 2012 | Atlas Superior Warehouse Rating Quality Award |
| 2011 | Atlas Superior Warehouse Rating Quality Award |
| 2010 | Atlas Superior Warehouse Rating Quality Award |
| 2009 | Atlas Superior Warehouse Rating Quality Award |
| 2008 | Atlas Superior Warehouse Rating Quality Award |
| 2007 | Atlas Superior Warehouse Rating Quality Award |
| 2006 | Atlas Superior Warehouse Rating Quality Award |
| 2005 | Atlas Superior Warehouse Rating Quality Award |
| 2004 | Atlas Superior Warehouse Rating Quality Award |
| 2003 | Atlas Superior Warehouse Rating Quality Award |
| 2002 | Atlas Superior Warehouse Rating Quality Award |
| 2001 | Atlas Superior Warehouse Rating Quality Award |
| 2000 | Atlas Superior Warehouse Rating Quality Award |
Superior Packing Quality Awards
The Atlas Van Lines Superior Packing Quality Award recognizes agents whose care for customers' belongings is evident in an exceptionally low incidence of claims.
| Award Year | Atlas Van Lines Quality Award |
|---|---|
| 2023 | Atlas Superior Packing Quality Award |
| 2022 | Atlas Superior Packing Quality Award |
| 2021 | Atlas Superior Packing Quality Award |
| 2020 | Atlas Superior Packing Quality Award |
| 2019 | Atlas Superior Packing Quality Award |
| 2018 | Atlas Superior Packing Quality Award |
| 2017 | Atlas Superior Packing Quality Award |
| 2016 | Atlas Superior Packing Quality Award |
| 2015 | Atlas Superior Packing Quality Award |
| 2013 | Atlas Superior Packing Quality Award |
| 2011 | Atlas Superior Packing Quality Award |
| 2010 | Atlas Superior Packing Quality Award |
| 2009 | Atlas Superior Packing Quality Award |
| 2004 | Atlas Superior Packing Quality Award |
| 2001 | Atlas Superior Packing Quality Award |
| 2000 | Atlas Superior Packing Quality Award |
