Professional movers employ the "The Household Goods Descriptive Inventory" form, which allows the moving company to document the articles that are being moved and the condition of each article when the moving company takes the shipment into its care and custody.
The moving company driver creates this inventory when he arrives at the origin residence to load the shipment, and he or she does so by using a "The Household Goods Descriptive Inventory" form. To create the inventory, the driver places a color-coded sticker with a number on each article that is loaded onto the moving truck at the origin. Each article's inventory number is then entered on the Household Goods Descriptive Inventory form, and the article is described in the form's "Item Description" column. An example description may be "Dining Room Chair"). Next to the article description, the condition of the article is entered in code (the codes are listed at the top of each inventory page). For example, the code "CH, 2, 5, 6" would indicate that the "dining room chair" is chipped on the bottom left leg. In this manner, all articles comprising the customer's household goods shipment are described on the "Household Goods Descriptive Inventory" form.
After the inventory has been completed at the origin residence, the driver signs the "Household Goods Descriptive Inventory" form and asks the customer to do the same. By signing the Household Goods Descriptive Inventory at origin, the customer acknowledges the articles loaded onto the mover’s truck and the condition of each item when the mover took possession of the shipment.
When the shipment is delivered at the destination, the customer is again asked to sign the Household Goods Descriptive Inventory. Any loss or damage that occurred while your shipment was in the mover's care and custody must be noted on the inventory at this time. If you fail to do so, your claim may be denied.
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