Professional movers employ the "The Household Goods Descriptive Inventory" form which allows the moving company to document the articles which are being moved and the condition of each article when the moving company takes the shipment into its care and custody.
The moving company driver creates this inventory when he arrives at the origin residence to load the shipment and he or she does so by using a "The Household Goods Descriptive Inventory" form. To create the inventory the driver places a color coded sticker with a number on each article that is loaded onto the moving truck at origin. Each article's inventory number is then entered on the Household Goods Descriptive Inventory form and the article is described in the form's "Item Description" column. An example description may be "Dining Room Chair"). Next to the article description the condition of the article is entered in code (the codes are listed at the top of each inventory page). For example, the code "CH, 2, 5, 6" would indicate that the "dining room chair" is chipped on the bottom left leg. In this manner all of the articles which comprise the customer's household goods shipment are described on the "Household Goods Descriptive Inventory" form.
After the inventory has been completed at origin the driver signs the "Household Goods Descriptive Inventory" form and asks the customer to do the same. By signing the Household Goods Descriptive Inventory at origin, the customer is acknowledging the articles which were loaded onto the mover’s truck and the condition of each item when the mover took possession of the shipment.
When the shipment is delivered at destination the customer is asked to sign the Household Goods Descriptive Inventory once again. Any loss or damage which occurred while your shipment was in the mover's care and custody must be noted on the inventory at this time. If you fail to do so, your claim may be denied.
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