Professional moving and storage companies rarely cause significant damage to goods which are placed into their care and custody. However, it is in your best interest to understand the protection options which are available to you so that you can make an informed decision about the liability you want your moving company to assume when they take possession of your household goods and personal effects.
Here are the options that are available to you...
Automatic (free) protection when we are transporting your household goods on our truck
For hourly basis household moves, protection up to but not exceeding 60-cents per pound per article is included at no extra cost. This ordinarily does not provide adequate protection for your goods. For example, if a lamp weighing four pounds is lost or damaged, you will not be able to collect more than $2.40 no matter how valuable the lamp was. If you wish to choose this option, you must write “60-cents per pound” on the mover’s bill of lading.
For weight basis moves, protection up to, but not exceeding, 60 cents per pound per article is included at no extra cost. Please note that this option does not ordinarily provide adequate loss or damage protection. For example, if a lamp weighing twenty-pounds is lost or damaged, you will not be able to collect more than $12.00 (20 pounds x $0.60) no matter how valuable the lamp was. If you wish to choose this option, you must write “60 cents per pound” on the mover’s bill of lading.
Optional full replacement value protection when we are transporting your household goods on our trucks
If you wish to be paid full replacement value for any lost or damaged items you simply enter in the appropriate part of the bill of lading a valuation which you consider adequate to cover your shipment (but not less than $15,000 or $5.00 times the estimated weight of your shipment - whichever is greater) and write the words “Full Replacement Value” next to the value you are declaring. This option is available to you at the following costs...
| Full replacement deductible level: | $500.00 |
| Cost per $1,000.00 of value: | $5.00 |
Please note that a (1-time) $500.00 deductible applies to any loss or damage claim which is submitted under this full replacement value coverage option.
Protection when we are storing your goods in our warehouse
If your goods are being placed into permanent storage you will be presented with a “Declaration of Valuation Amount” form that you must sign and on which you select one of three options...
| Customer Initials | Storage Valuation Coverage Option |
| (1) That you do not want coverage for your goods | |
| (2) That you have obtained your own insurance coverage for your goods | |
| (3) That you elect to have you goods to be valued at the value which you stated for your move into the warehouse. Please note that you must select the same liability option that you selected for your move into storage. |
If you have any questions regarding Avatar Relocation liability options please don't hesitate to contact us. We will be glad to answer all of your questions to help you select the liability option which best meets your needs.
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