Avatar Relocation wins Atlas Van Lines quality awards

Atlas Van Lines Quality Award

Avatar Relocation of NY Inc. has earned 37 Atlas Van Lines quality awards over the past 17 years, including the coveted Atlas Van Lines World-Class Commitment Quality Focus Award.

Avatar Relocation's commitment to excellence helps ensure our customer's satisfaction and the World-Class Commitment quality program evaluates Atlas agencies in 14 categories which most impact quality of service. The Atlas World-Class Commitment quality award serves to recognize agents who exceed Atlas’ quality standards in the areas of customer service, customer satisfaction, estimating accuracy, safety, claims ratio and compliance along with other Atlas standards of excellence. Most recently, Avatar Relocation was one of 12 Atlas agents (out more than 400 total agents) to receive this honor.

Award Year Atlas Van Lines Quality Award
2016 Atlas World-Class Commitment Quality Focus Award
2015 Atlas Specialized Transportation Group Quality Award
2014 Atlas World-Class Commitment Quality Focus Award
2014 Atlas Specialized Transportation Group Quality Award
2013 Atlas World-Class Commitment Quality Focus Award
2012 Atlas World-Class Commitment Quality Focus Award
2012 Atlas Specialized Transportation Group Quality Award
2011 Atlas World-Class Commitment Quality Focus Award
2010 Atlas World-Class Commitment Quality Focus Award
2009 Atlas Specialized Transportation Group Quality Award
2009 Atlas World-Class Commitment Quality Focus Award
2008 Atlas Specialized Transportation Group Quality Award
The Atlas World-Class Commitment Quality Focus Program Measurements
1) Did the Agent's customer satisfaction rating meet or exceed the Atlas standards?
2) Has the Agent met or exceeded Atlas' corporate education requirements?
3) Has the Agent's equipment meet or exceeded Atlas equipment standards?
4) Was all of the Agents' equipment certified as qualified according to the Atlas qualification standards?
5) Did the Agent's hauling claims ratio meet or exceed the Atlas hauling claims standard?
6) Has the Agent's labor met or exceeded Atlas' labor requirements?
7) Has the Agent's packing claims met or exceeded the Atlas Van Lines packing claims standards?
8) Has the Agent's safety record met or exceeded Atlas safety standards?
9) Has the Agent completed all of the Atlas Van Lines technology rating requirements?
10) Has the Agent met or exceeded the Atlas' personnel uniform standards?
11) Has the Agent's warehouse storage claims ratio met or exceeded the Atlas warehouse claims standards?
12) Has the Agent met or exceeded the Atlas Van Lines weight estimating standards?
13) Did the Agent's driver meet the Atlas standard for driver rating?
14) Would the customers the Agent moved use Atlas Van Lines again?

In addition, Avatar Relocation has earned the following additional Atlas Van Lines quality over the past fifteen years...

Superior Warehouse Rating Quality Awards
This award recognizes Atlas agents who achieve a Superior Warehouse Rating in random warehouse inspections.

Award Year Atlas Van Lines Quality Award
2016 Atlas Superior Warehouse Rating Quality Award
2015 Atlas Superior Warehouse Rating Quality Award
2014 Atlas Superior Warehouse Rating Quality Award
2013 Atlas Superior Warehouse Rating Quality Award
2012 Atlas Superior Warehouse Rating Quality Award
2011 Atlas Superior Warehouse Rating Quality Award
2010 Atlas Superior Warehouse Rating Quality Award
2009 Atlas Superior Warehouse Rating Quality Award
2008 Atlas Superior Warehouse Rating Quality Award
2007 Atlas Superior Warehouse Rating Quality Award
2006 Atlas Superior Warehouse Rating Quality Award
2005 Atlas Superior Warehouse Rating Quality Award
2004 Atlas Superior Warehouse Rating Quality Award
2003 Atlas Superior Warehouse Rating Quality Award
2002 Atlas Superior Warehouse Rating Quality Award
2001 Atlas Superior Warehouse Rating Quality Award
2000 Atlas Superior Warehouse Rating Quality Award

Superior Packing Quality Awards
The Atlas Van Lines Superior Packing Quality Award recognizes agents whose care for customers' belongings is evident in an exceptionally low incidence of claims.

Award Year  Atlas Van Lines Quality Award
2015 Atlas Superior Packing Quality Award
2013 Atlas Superior Packing Quality Award
2011 Atlas Superior Packing Quality Award
2010 Atlas Superior Packing Quality Award
2009 Atlas Superior Packing Quality Award
2004 Atlas Superior Packing Quality Award
2001 Atlas Superior Packing Quality Award
2000 Atlas Superior Packing Quality Award
Atlas Van Lines World Class Commitment Award

 

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